Platform Feature FAQs

Articles

• What happens if a customer disputes a payment (chargeback)?
• SMS Verification and Carrier Setup
• Handling AI Responses Outside the Knowledge Base
• AI Performance and Call Quality Overview
• AI Voice Agent Overview
• Does Maple support Canadian dollars (CAD)?
• How do I start receiving Maple texts again after unsubscribing?
• AI Phone Ordering Overview
• Which languages can my AI agent handle?
• Can customers leave a tip?
• Maple Dashboard Overview